Referral Reward Policy
How referral codes work: what your friend gets on their first order, when you earn your reward, and how referral rewards can be used.
1. How It Works
Every GoDirect customer has a personal referral code, shown on the Refer & Earn screen in the app.
- Share your code with friends who haven’t shopped with GoDirect before.
- Your friend gets $5 off their first order when they apply your code at checkout.
- You earn a $5 reward once your friend’s order is delivered.
By sharing or using a referral code, you agree to this Referral Reward Policy and to our Coupon Policy.
2. Your Friend’s Discount
- Available to new customers only, on their first order.
- Applies to a minimum of $1 in eligible products. Flyer products and other items excluded from coupons do not count towards the minimum (see the Coupon Policy).
- One coupon per order: a referral code cannot be combined with another coupon on the same order.
- The discount cannot be exchanged for cash and has no value outside GoDirect.
3. Your Reward
- You earn $5 for each referred friend whose qualifying first order is delivered. Rewards are not issued when an order is placed, and are not earned on orders that are cancelled or refunded.
- Your rewards are added to a Referral Reward coupon in your account. As more friends’ orders are delivered, the same coupon grows by $5 each time, up to $25; after that, a new Referral Reward coupon is started for your next rewards.
- You can see your Referral Reward coupons and their current value in the app and at checkout.
4. Using Your Rewards
- A Referral Reward coupon can be used on any order with at least $1 in eligible products. Flyer products and other items excluded from coupons do not count (see the Coupon Policy).
- Each Referral Reward coupon is used once, in full, on a single order. Any value above the eligible amount of that order is not carried over.
- A Referral Reward coupon is valid for 10 years from when it is created, unless this programme is withdrawn or changed as described in section 6.
- One coupon per order: a Referral Reward coupon cannot be combined with another coupon on the same order.
5. Fair Use
- You cannot refer yourself, and referral codes may not be used to create additional or duplicate accounts.
- Referral codes are for personal sharing with people you know. They may not be posted on coupon or deal websites, used in paid advertising, or shared in spam.
- GoDirect may withhold, cancel, or reverse discounts and rewards that result from misuse, fraud, or breach of this policy, and may suspend the accounts involved.
6. General Terms
- Discounts and rewards have no cash value and cannot be transferred, sold, or exchanged for cash.
- GoDirect may change the referral amounts, minimums, or these terms, or end the programme, at any time. Rewards you have already earned keep the value they were issued with.
- If a technical error affects a referral discount or reward, GoDirect may correct it.
Contact Information
If you have questions about referrals or your rewards, contact us at info@go-direct.app or call +1 (437) 999-2533.
Warehouse #8, 7150 Torbram Rd, Mississauga, Ontario, Canada, L4T 4B5
Hours: 08:00 – 18:00, Monday to Saturday